Due to hygiene rules, we only accept the return of incorrectly sent and unopened products.
If you receive incorrect order or damaged product please send us an email with a picture at info@bullypalsdogtreats.com in 10 days. Incorrectly sent orders or damaged products will be replaced free of charge.
Our returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are exempt from being returned.
To complete your return, we require your order number, a receipt or proof of purchase.
EXCHANGES
We only replace items if they are incorrect, defective or damaged. If you need to exchange it for the same item, send us an email at info@bullypalsdogtreats.com
NEED HELP?
Contact us at info@bullypalsdogtreats.com for questions related to refunds and returns.